Welcome to Novion. By accessing or using our website (www.novionhealthcare.com) and purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully.
1. General
This website is owned and operated by Novion Healthcare. By using our website, you agree to these Terms & Conditions, our Privacy Policy, and Return Policy.
We may update or change these Terms at any time without prior notice.
2. Products & Descriptions
We make every effort to display accurate product information (ingredients, usage, benefits).
However, results may vary depending on individual skin types. Novion is not liable for any allergic reaction or side effect. Customers are advised to do a patch test before use and consult a dermatologist if unsure.
3. Orders & Payments
All orders are subject to availability and confirmation. Prices are listed in Pakistani Rupees (PKR) and may change without notice. Payments must be made through approved methods (Cash on Delivery, Bank Transfer, Credit/Debit Cards, etc.). We reserve the right to cancel any order in case of payment issues, incorrect pricing, or suspected fraud.
4. Shipping & Delivery
We deliver across Pakistan through trusted courier partners.
Standard delivery time is 5 - 7 working days, depending on your location.
Shipping charges (if any) will be shown at checkout.
Delays due to courier services, weather, or
unforeseen circumstances are beyond our control.
5. Returns & Refunds
Please refer to our Return Policy for details.
Refunds will only be issued as per the conditions outlined in that policy.
6. Intellectual Property
All content on this website, including text,
images, logos, and designs, is the property of Novion.
You may not copy, reproduce, or use any content without prior written permission.
7. Limitation of Liability
Novion will not be responsible for any damages, losses, or health issues arising from misuse of our products.
Our liability is limited to the value of the product purchased.
8. User Responsibilities
You agree not to misuse our website, attempt fraud, or provide false information.
Accounts found violating our policies may be suspended or terminated.
9. Governing Law
These Terms & Conditions are governed by the laws of Pakistan.
Any disputes shall be subject to the jurisdiction of the courts in Pakistan.
10. Contact Us
For any questions regarding these Terms & Conditions, please contact:
📧 support@novionhealthcare.com
📞 [+92-3470108360]